Location

United Kingdom

Established

20210820

Alternative

Team

MRR

$10/month

Why LTD

Bubbles

Dive into a world where engagement, empowerment, and elevation of your user community are not just goals, but realities. Bubbles offers a dynamic platform designed to transform how you connect with your users, fostering a vibrant community where feedback flows freely, and every voice is heard. By leveraging the power of Bubbles, you’re not just enhancing user interaction; you’re building a collaborative ecosystem that drives your product forward, reduces churn, and amplifies your brand’s reach.

Visit The Official Website

TL;DR

Bubbles gives your users one single meet point with community forums, documentation, knowledge sharing and product communication.

Bubbles, where engaging your community leads to unprecedented growth and satisfaction.

At-A-Glance

Best For

SaaS companies
Product managers
Customer success teams
Marketing professionals

Alternative to

Discourse
Mighty Networks
Circle
Bettermode
Gainsight
Canny

Features

Community Forum
Knowledgebase
Academy
Feedback Management
Technical Documentation
Direct Support Chat
Event Management

Integrations

Intercom
Zapier (coming soon)

Overview

Transform your customer experience with Bubbles! Engage, empower, and elevate your user community like never before.

More Details

The Bubbles platform empowers you to seamlessly integrate forums, knowledge bases, feedback channels, and much more, directly engaging your user base. Drive down support costs, boost user engagement, and enhance organic traffic, all while fostering a vibrant community that reduces churn and propels your growth.

This approach not only enhances user engagement and reduces support costs but also plays a crucial role in reducing churn and driving organic growth. By making community engagement a cornerstone of your SaaS offering, Bubbles aims to create more meaningful interactions and sustainable business outcomes.

The Community Forum feature within Bubbles is a robust platform designed to significantly enhance user engagement and foster a vibrant, self-sustaining community around your SaaS offering. It creates a collaborative environment where users can exchange knowledge, share experiences, and offer solutions, effectively turning your user base into an active support network. This not only helps in reducing the volume of direct support requests but also enriches the user experience by creating a sense of belonging and mutual support.

Through moderated discussions, feedback loops, and shared insights, your product becomes more than just a tool; it evolves into a thriving ecosystem that nurtures loyalty, promotes user retention, and drives organic growth by leveraging the collective wisdom of your user community.

The Knowledge Base feature within Bubbles is a comprehensive tool designed to empower users by providing them with a vast repository of information at their fingertips.

This feature enables the creation, organization, and dissemination of a wide range of content, including how-to guides, FAQs, tutorial videos, and product documentation. It’s meticulously crafted to ensure users can quickly find the answers they need, thereby enhancing their ability to solve problems independently.

This reduces reliance on direct support, fosters product mastery, and significantly improves the overall user experience by making learning and problem-solving more efficient and user-friendly.

The Customer Feedback Management feature in Bubbles, augmented with the Roadmap functionality, streamlines the process of collecting, analyzing, and acting on user feedback. It enables businesses to harness insights from their user base, demonstrating the value of user opinions by incorporating them into product improvements and future developments.

This integrated approach not only facilitates a continuous feedback loop to enhance the product based on actual user needs but also fosters transparency and trust by visually communicating upcoming features and updates, deepening the connection between users and the product team.

Elevate your customer community with the Academy feature, a comprehensive platform designed to build an enriched learning environment. Develop and offer a variety of educational content, including detailed courses, informative guides, and step-by-step tutorials tailored to your users’ needs.

This feature enables you to create a dynamic educational hub within your customer community, encouraging deeper engagement and fostering a culture of continuous learning and improvement. By providing these resources, you empower your users to fully leverage your product’s capabilities, enhancing their experience and satisfaction.

Effortlessly craft and host comprehensive API and user documentation, alongside other pivotal product guides, ensuring every detail of your platform is accessible. Enrich these resources by fostering technical discussions directly within the documents, inviting collaborative insight and support. Organize your technical documentation effectively by topics, features, or specific products, making navigation intuitive for users.

Moreover, spotlight your most sought-after resources, guiding users effortlessly to the information they value most, enhancing their experience and understanding of your product.

Elevate your community engagement with our Event Management tool. Plan and publicize your community events effortlessly, from scheduling to announcing key details. Enable members to actively RSVP, offering a snapshot of interest levels and participation. Gain insights into attendance with the ability to view both the number of RSVPs and the profiles of those attending.

This feature enhances community interaction by providing a structured and informative platform for event organization, fostering a vibrant, connected community eager to participate in your scheduled events.

Ready to take your SaaS to the next level?
Don’t miss out on the Bubbles limited-time Lifetime Deal.

Plan & Features

Deal Terms and Conditions

Lifetime access to UseBubbles

All future Pro Plan updates

If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates

You must activate your license within 60 days of purchase

30 day money-back guarantee.

Try it out for 30 days to make sure it’s right for you!

Features Included In All Plans

Community Forum

Knowledge Base

Customer Feedback Management

Academy

Technical Documentation

Direct Support Chat

Event Management

Demo Text For List

Bubbles

Name: Bubbles
SKU: 6046
Availability: OutOfStock

Bubbles is a customer engagement platform designed to transform how you connect with your users, fostering a vibrant community where feedback flows freely, and every voice is heard. By leveraging the power of Bubbles, you’re not just enhancing user interaction; you’re building a collaborative ecosystem that drives your product forward, reduces churn, and amplifies your brand’s reach.

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$79.00 – $159.00

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Bubbles

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From the Founder

Quick Links

Blog

Letter From the Founder

Hey Bird Gang 👋,

How the story with Bubbles started?

Hi there! Olivier and Tim here. We are the co-founders of Bubbles. We met in high school, went to the same university, and eventually dropped out together to chase our dreams of building the Bubbles platform. Classic origin story right :)

Our very brief history

We started our journey as a sales and marketing agency for SaaS companies in The Netherlands, but pretty quickly started getting involved with churn reducing projects and improving the overall customer journey. We noticed more and more SaaS companies wanted to build a customer community environment because of the user acquisition and churn reducing benefits and before we knew it our agency turned more into customer community building as a service, than anything else.

We didn’t have the balls to right away build out the Bubbles platform and turn our agency into a software business, so we started researching the market. Before pulling the trigger, we spoke with over 200 community managers, founders, and customer success/support leaders – working at all kinds of SaaS companies.

PS: One of them was the community lead at Intercom. She now also has a seat on our board!

Why did we decide to build our own customer community software?

Why did we decide to build our own customer community software? After building multiple customer communities we noticed that regardless of which platform you built the community on, all SaaS customer communities have one thing in common – it is pretty damn hard to actually get your user base to be active and engaged in your community environment. No activity in your customer community means no reduced churn, no reduced support costs, no increased traffic and exposure with your target audience, and no lowered conversion rates.

The cause? No incentives for your users to go to your community environment in the first place and it being too high-barrier to go to the environment and participate. This is directly dependent on the core structure of the platform that the community is built on and no existing platforms were tackling this.

All in all, there was this stigma that the activity in your customer community was solely depended on the people managing and moderating it. The truth is that those teams were driving a car with square wheels.

We set out to build a customer community platform that naturally nurtures community engagement and activity from your users and therefore increases the benefits of reduced churn, reduced support costs, and increased user acquisition – as a result.

How does our platform do that you ask? By centralising 100% of your customer-facing modules like helpcentre, roadmap, customer feedback boards, and much more, inside your customer community environment, creating one go-to centralised hub for your users, and making the customer community searchable and usable from within your application, with our in-app widget.

How to make Bubbles work for your SaaS?

Create your customer community environment with one click of a button, migrate or copy your existing customer modules (help center, roadmap, academy, etc.), install the in-app widget, and you’re good to go.

You are getting all the native functionalities like Help Centre, Knowledge Base, Roadmap, Customer Feedback, and more as part of your customer Community Environment, so we’d advise you to fully host them there as well instead of just integrating or copying your existing modules.

The goal is to create one centralized hub for your users. Once that’s done, you can start tracking the number of deflected support tickets, saved support costs, the increase in CLV, and the decrease of your churn rates, directly from within your moderator dashboard inside the platform.

Will we be adding any cool new functionalities in the future? Of course! We are constantly releasing new features and expanding the platform.

Purpose of the lifetime deal
We not only want to become the number 1 in this space but we want to completely dominate and that is only possible from your feedback. We want you to try Bubbles and give us your genuine feedback and in return we promise to build the best product that becomes the cornerstone of your SaaS.

You can find us in the Earlybird group where we are eager to answer your questions and receive your feedback.

See you there!

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Bubbles

TL;DR

At-A-Glance